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Cookies policy

Last updated: 10 April 2021

SUBJECT

This policy refers to the cookies or similar tools on the online pages www.shop.muzeiko.bg, www.muzeiko.bg, www.business.muzeiko.bg, www.mymuzeiko.bg (all of them being hereinafter referred to as the “Site”, the “web page”, the “Website”) serviced by Muzeiko EOOD, uniform identification code 202772419, having its seat and registered address: 3. Prof. Boyan Kamenov str., Sofia, correspondence address: 3. Prof. Boyan Kamenov str., Sofia, contact phone number 02 902 0000, email: muzeiko@muzeiko.bg (hereinafter referred to as “We“).

When you first visit the Site, we will ask you to accept the use of “cookies” in accordance with the conditions of these rules. By the use of our website and acceptance of these rules, You agree to use the “cookies”.

ESSENCE OF THE COOKIES

A cookie is a small file comprising letters and numbers, which is stored on your computer, mobile devices or other equipment, when there is access to internet. The cookie is installed through the request sent from the server of a webpage to the browser (e.g.: Internet Explorer, Chrome) and is completely “passive” (it does not contain software programmes, viruses or spyware and there is no access to the information from the consumer’s hardware).

WHAT PURPOSE ARE COOKIES USED FOR

We use cookies or similar tools on our site in order to improve its presentation and your experience in accordance with all applicable standards and legislation in this field. In most general terms, the purpose of cookies is to secure the effectiveness and the usefulness of our Site, to ensure its correct functioning and to remember important acts (e.g. what you have put into a “basket”, which pages of the Site do you visit most frequently, have your saved certain settings and do you receive error messages from certain pages). With the help of cookies, the Site correctly shows the availability of products you can add to the list of purchased items in the basket.

Cookies make possible the recognition of the user’s device and the presentation of his/her content in the respective way, adapted to the user’s preferences. Cookies ensure that the user’s experience during online surfing is pleasant and help the Site provide goods and services that are appropriate to the consumers, such as – the preference for online confidentiality, in the basket or respective advertisements. They are also used in the preparation of anonymous statistics that help us understand how a consumer prefers to use our webpages, thus allowing us to improve their structure and content, while ruling out the identification of the user’s personality. Due to the cookies, the Site shows correctly the stocks of products that you can add to the buy list in the basket;

WHAT COOKIES DO WE USE

Our site uses several types of cookies – required, session cookies and third parties’ cookies.

Required cookies

They are strictly necessary for the site to be able to perform its functions and are stored as a file on your computer or mobile device for a long period of time, usually for the period determined by the cookies or until manually deleted by the user. We use such cookies for the purpose of verifying the authenticity of our users when they use the site so that we can provide our services or that we can comply with our General Terms and Conditions and maintain the security of our services. We only inform about these cookies and do no ask for your consent to the use thereof.

Session cookies

Session cookies are temporary files that remain in your device for the period of your visit to our website and are active until the end of your user session or until closing of the application (web browser), and then they are deleted. We may also use session cookies, e.g.:

●        in order to allow you to move from page to page across our site without need to log in again;

●        in order to recognise you when you return to our site to use our services;

Cookies and technologies, including third parties’ pixels

We also use certain third parties’ cookies as a part of our services. These cookies are managed by the respective sites and are not controlled by us. You should be aware that a part of these third parties’ technologies are offered by our partners or third parties, such as Bitrix24 Inc., Altamira Softworks, s. r. o. (www.eucookie.eu) and Ecwid,Inc. Herein below, you will find a list of the third parties’ cookies that we use, some of which can be turned off from the general settings of your browser or by your individual choice, and an option to do so is given to you by the Site when you first visit it. As concerns others, you need to visit the respective sites of the technology or browser provider and follow the provided instructions. These service providers may collect your IP address and information that does not allow personal information about your visits to our site. A part of these advertising cookies allow showing our ads while you visit other websites. This information, which is not personal identification, is anonymous according to these third parties’ Privacy Policies and does not include your name, address, email or other personal information, but your IP address may be collected. The anonymous information is collected by the use of web beacons (known also as “cookies” and action tags), which is a standard technology used by most big websites. These cookies and technologies are frequently referred to as targeting cookies and are used for provision of advertising that is more appropriate to you and your interests; restriction of the number of times when you see an ad; measurement of the effectiveness of the advertising campaign; tracking of the behaviour of the people after they see an ad. They are usually installed on behalf of advertising networks with the permission of the site operator. They remember that you have visited a site and they will quite frequently be connected with the site functionality provided by the other organisation.

We use an integration tool (a plug-in or widget code integration) of Altamira Softworks, s. r. o. (www.eucookie.eu), whereby we require your consent to some of the cookies and the technologies that the Site uses or requires your consent to use. The conditions of our partner may be found HERE.

We use Facebook Pixel – it makes possible tracking the activities of users after they saw or opened an ad in Facebook. This allows us to track down the effectiveness of Facebook ads and to collect data for statistical purposes. The data collected in this way are anonymous for us; we do not receive information about the users’ identity. Nevertheless, the data from Facebook is stored and processed so a connection to the user’s profile concerned is possible and Facebook can use the information for own advertising purposes, in accordance with the data policy of Facebook.

We use Google Analytics, Google Tag Manager, Google Maps, all being products of Google – in order to generate statistics for the site traffic and the sources of traffic, as well as to optimise our performance.

We use web beacons, which do not however place information on your device but they can work together with the “cookies”, in order to monitor the activity on the website.

 

If you are concerned about the ad cookies to third parties generated by advertisers, you can turn them off here: Your Online Choices site.

LINKS TO OTHER SITES

The Site contains references (the so called “links”), which can, if you click on them, take you to websites of other companies and organisations. E.g, if you click on a Facebook “Like” button or you log in by this social media to our Site, You share data with such third parties. We bear no liability for their content and data protection strategies. Such other websites, services and applications may set their own “cookies” on the users’ computers, collect data or require personal information.


DO COOKIES CONTAIN PERSONAL DATA

Cookies, do not, in themselves, require personal information in order to be used and most frequently do not identify the personality of internet users. Personal data collected upon the use of cookies may only be collected for facilitating the use by the user. Such data are encrypted in a way that does not allow unauthorised parties to have access to them.

ARE COOKIES SUBJECT TO BLOCKING AND HOW ARE THEY BLOCKED

In general, a webpage access application allows the storage of cookies by default. These settings can be changed so as to block automatic cookie management by the web browser or to set that the user will be informed each time cookies are sent to his/her terminal. Detailed information about the options and the manners of management of cookies can be found in the settings of the application (of the web browser). The restriction of the use of cookies can affect certain functions of the web page.

Most browsers allow you to refuse accepting cookies; e.g.:

●        in Internet Explorer (version 10) you can block “the cookies” from “Settings”, “Internet options”, “Privacy” and then “Advanced”;

●        in Firefox (version 24) you can block all “cookies”, by clicking on “Tools”, “Options”, “Privacy”, select “Use customized settings for history” from the drop-down menu and remove “ ”;

●        in Chrome (version 29) you can block all “cookies” by opening the “Customize and control” menu, and click on “Settings”, “Advanced” and “Content settings”

Blocking all “cookies” will have a negative impact on the usability of many websites.  If you block the “cookies”, you will not be able to use all functions of our website too.

DELETING COOKIES

You can delete “cookies” that are already stored on your computer; e.g.:

●        in Internet Explorer (version 10), you must manually delete the files with “cookies” (you can find instructions how to do this HERE;

●        in Firefox (version 24) you can delete the cookies by clicking on “Tools”, “Options” and “Privacy” and then choose “Use customized settings for history”, click on “Show the cookies” Cookies";

●        in Chrome (version 29) you can delete all “cookies” by opening the “Customize and control” menu and click on “Settings”, “Advanced” and “Clear browsing data” and other site and plugin data” before you click on “Clear browsing data”.

You can disable cookies, except for functional (necessary) ones, manually, by an option for this purpose that the site offers you the first time you visit it.

Deletion or disabling of cookies will have a negative impact on the usability of lots of websites.

WHY ARE COOKIES IMPORTANT ON THE INTERNET

Cookies are central for the effective functioning online helping for the preparation of a certain model of preferences and interests of every user. The disagreement with or disabling of cookies may render certain sites impossible to use.

The refusal or disabling of cookies does not mean that you will no longer receive online ads but that they will no longer appear in your account as preferred and interesting ones collected through the browsing behaviour.

Examples of important roles of cookies (which do not require certification through an account):

  • Content and services adapted to the user’s preferences – categories or products and services.
  • Offers adapted to the user’s preferences – remembering passwords.
  • Remembering the filters for child protection in terms of online content (family mode option, safe search function).
  • Restricting the frequency of use of advertisements – restriction of the displaying of an ad for a certain site user.
  • Provision of ads that would be of interest for the user.
  • The measurement, optimisation and characteristics from analytics – how to confirm a traffic level on the website, what type of content is visualised and how the user reaches a website (e.g.: search engines, directly, other websites, etc.). The websites develop these analyses and their use for the purpose of improving the site for the benefit of users.

SECURITY AND CONFIDENTIALITY

Cookies are NOT viruses! They use the form of a simple text. They are not composed of parts of codes, so they cannot be executed nor are they executed separately. Hence, they cannot be duplicated or copied to other networks in order to run or be copied again. As they cannot perform these functions, they cannot be regarded as viruses.

Still, cookies can be used for negative purposes. As they store information about preferences, as well as about the user’s browsing history – both on a certain site and on most other sites, cookies can be used as a form of Spyware (spy software). Many antispyware software programmes are not aware of this fact and constantly mark cookies for removal during procedures for removal / scanning / anti-virus / anti-spyware software.

Browsers usually have built-in personal data privacy settings, which ensure various levels of acceptance of cookies, the period of validity and the automatic deletion once the user has visited a site.

Other aspects of security related to cookies:

As the personal data protection is exceptionally important and is a right of every internet user, it is recommended that you are aware of the possible problems that cookies may create. They are used to constantly send information between the browser and the website in both directions, and in case that a hacker or another unauthorised person interferes during the sending of the data, then the information containing cookies may be intercepted.

In infrequent cases this may happen if the browser connects the server by using a non-encrypted network (e.g.: a wireless network not protected by a password).

Another type of attacks based on cookies requires wrong settings of the cookies in the server. If a website does not require from the browser to use only encrypted channels, hackers may use this vulnerability to cheat the browsers in the sending of information through the unprotected channels. Then hackers use the information for the purpose of unauthorised access to certain websites. It is very important that you are careful in the choice of the most appropriate protection of the personal data.

ADVICES FOR SECURE AND RESPONSIBLE COOKIE BASED BROWSING

Thanks to their flexibility and to the fact that most of the most visited and biggest sites use cookies, the latter are almost inevitable.

Disabling cookies will disallow the user’s access to the most popular and used sites, including but not limited to Youtube, Gmail, Yahoo and others.
All contemporary browsers offer an option to change the cookies settings. These settings are generally in “options” or in the “preferences” menu of your browser whereby you can customize the use of cookies in your browser.

PERIODS, FOR WHICH WE STORE COOKIES DATA

Please, check the Privacy Policy, in which we have listed all the periods of storage of data from cookies and similar technologies.

CONTACT US

Questions and requests related to the rights of protection of your personal data may be addresses to us through the contact form available in the Site or by any of the specified forms of contact:

Muzeiko EOOD, uniform identification code 202772419, having its seat and registered address at: 3. Prof. Boyan Kamenov str., Sofia, contact phone number, correspondence address: 3. Prof. Boyan Kamenov str., Sofia, contact phone number 02 902 0000, email:  muzeiko@muzeiko.bg

RESPONSIBLE DATA PROTECTION OFFICER

The responsible data protection officer is Toni Valentinov Pachevski

Correspondence address: 3. Prof. Boyan Kamenov str., Sofia

Email: muzeiko@muzeiko.bg

Contact phone: 02 902 0000

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