The children's museum temporarily closes its doors to visitors until March 31, 2021. You can follow our website to keep up with all the news.
Frequently Asked Questions
1. Is Muzeiko currently closed?
Yes, Muzeiko, the gift shop and the café are closed as of March 20th, 2021 (Saturday). We do this out of personal responsibility that our team of scientists has towards all children and parents, as well as due to the subsequently renewed anti-epidemic measures.
2. When will Muzeiko reopen?
The current order of Bulgaria's Ministry of Health allows Muzeiko to open on April 1st - Thursday. If the situation changes by then, the information on this page will be updated accordingly. We hope to see you soon!
3. I have already bought a ticket for Muzeiko for the period during which it is closed. What should I do?
Muzeiko's team will contact everyone who has purchased tickets for the period of closure. Tickets can be re-validated for another date or the amount paid for them can be returned by bank transfer.
4. I have a gift voucher with an expiration date during or after the closing period. Will its validity be extended?
Yes, the validity of all gift vouchers with an expiration date after March 19th, 2021 will be extended. You will find more information on the Admission and Working hours page after Muzeiko reopens.
5. I have an annual or seasonal pass for Muzeiko. Will its validity be extended?
Yes, the validity of all annual or seasonal passes with an expiration date after March 19th, 2021 will be extended. You will find more information on the Admission and Working hours page after Muzeiko reopens.